ㆍMaintenance

Only for the licensed customer, maintenance is provided for one year from the point of purchase.
Maintenance includes free upgrades, patch updates, and online technical support.
If it has expired, purchase 1 Year Maintenance ONLY to receive technical support.

ㆍTechnical support service time

Business day Mon-Fri 09:00 to 17:00 (Subsequent inquiries will be processed the next day)

ㆍLimited technical support

Requests for technical assistance not based on product errors and the following matters cannot be assisted.
- If you cannot use products due to a conflict with other programs
- If you request a solution that is not related to products, like about grammatical inquiries, language(C#, ASP, Java, HTML, css, JavaScript etc.) syntax error, business logic and algorithm
- Request for support on network setting

ㆍTechnical support guidance for commercial license

Please inquire at the Online Support on top of this page.

ㆍTechnical support guidance for Trial license

Please contact us at info@dextsolution.com