1.INTRODUCTION
DEXTSolution Inc has established this Online Privacy Policy to help you understand how we intend to treat your Personal Information.
The Website Terms of Use govern your use of the Website and all applications, content, software, and services (collectively, "Content") available via the Website, except to the extent such Content is the subject of a separate agreement.
This policy applies to information we collect on our Website(s) and through the use of our products if/when you sign up for an account in email, text, and other electronic messages between you and our website(s), including our technical support.
We at DEXTSolution Inc are committed to respecting your online privacy and recognize the need for appropriate protection and management of the personally identifiable information ("Personal Information") you share with us. Personal Information includes any information that may be used to identify you, such as: first and last name, home or other physical address, telephone numbers, e-mail addresses, or other contact information that is provided to us by you, or any other party. In general, you may visit DEXTSolution Web pages without disclosing to us who you are and without revealing any Personal Information about yourself. You should be aware that if you choose to provide us with your Personal Information, we may transfer such information, within DEXTSolution Inc or to DEXTSolution Inc third-party service providers, across borders and from your country or jurisdiction to other countries or jurisdictions around the world, subject to the limitations of this Privacy Policy. DEXTSolution Inc strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, DEXTSolution Inc intends to adhere to the principles set forth in this Online Privacy Policy.


2.Information We Collect About You and How We Collect It
When you visit the DEXTSolution Inc website (www.dextsolution.com/en) you have the opportunity to download a trial of our software and/or create an account (a one-time process), through which process you provide us with information that identifies you when you return. From the time that you create an account, we are the ‘Controller’ of the personal data you provide to us. In this process, we only collect basic personal data about you that includes some or all of your name, organization, job title, address, email address, IP address, telephone number, contact history, order history, information selection choices, and product usage information from DEXTSolution Inc and/or our Technology Partners. It also includes information you provide to us (whether requested by us or not) in emails, on the telephone, in voicemails and in computer chats, and a record of sign-ins to your DEXTSolution Inc account.
If you choose not to create an account or download a trial version of our software, we will not have collected any of your personal data, but you will still be able to use many of the information features of our website that do not require registration.


3.Why we Collect this information
We collect your basic personal data so that we can better operate our business systems, to ensure a better user experience when you interact with us, and to gain the ability to provide you with better product and business information. We do not collect any personal data from you that we do not need, and we keep all personal data collected confidential. Additionally, through our registration process, we will seek your permission first for the right to use any of your personal data, such as for email communications, marketing, or delivery of complimentary promotional items.
Registration provides unlimited access to our website, and when you sign in to your DEXTSolution account, you can amend your personal details, access product information and request trials, create your own quotations, receive product upgrades, information on new releases, product selection assistance, and enable other features designed to further improve your experience.
We are the developers/publishers of the software products that we sell. When you purchase software products, your name, organization, street address, and email address are registered with us in order to identify you as a legitimate licensee. This also ensures that you receive the latest software product version to download and install, and in addition, that you receive, or are offered, the latest software updates, maintenance and support.


4. Cookie Policy
To enhance your experience on our sites, we use "cookies". Cookies are small text files containing a string of characters that can be placed on your computer or mobile device to uniquely identify your browser or device and store your preferences.
Cookies allow a site or service to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies, by themselves, do not tell us your email address or other personal information. It is unique to your computer and can only be read by the server that gave it to you. Cookies help us to be more efficient
We use cookies to understand site usage, user areas of interest and frequency of visits, and to improve the content and offerings on our sites or to offer you products and services. We also use encrypted cookies to provide you with access to your purchased and trial products and to provide forums and support access. Cookies can also help ensure that the marketing material you see online or receive by email is more relevant to you and your interests.
Please be aware that if you do not configure your browser you will accept cookies provided by this website.


5. How to Control Cookies
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.


6.How We Use Your Information
We may use collected Information for several purposes:
to present our Websites and their contents to you;
to provide you with information, products (including license keys), or services that you request from us;
to provide you with information about security advisories regarding the products or services that you have purchased from us;
to fulfill any other purpose for which you provide it;
to provide you with notices about your account, including expiration and renewal notices, invoices, and receipts;
Should you download trial software, we may contact you for a limited period to communicate with you on the progress of your trial.;
to notify you about changes or updates to our Websites or any products or services you have purchased or that we offer or provide though our Websites;
when necessary to contact you about processing an order or transaction, to contact you through phone or SMS messages;
and for any other purpose with your consent.
We will not use or disclose the information to third parties except:
as necessary to provide services or products you have requested;
any third party who holds your information as agreed comply with requirements for handling personal data;
in other ways described in this privacy policy or to which you have otherwise consented;
as required by law, for example, in response to a subpoena or search warrant;
to outside auditors who have agreed to keep the information confidential;
as necessary to protect the rights, safety, or property of DEXTSolution Inc, its users, or others; this may include (for example) exchanging information with other organizations for fraud protection and/or risk reduction.
as necessary to enforce the Terms of Service.


7.Marketing Communication
You will receive product and services information and general marketing material as a customer or interested party of DEXTSolution products and services. If you don't want DEXTSolution to send you e-mail or postal mail regarding DEXTSolution' products, services, you may unsubscribe at any time.  Unsubscribe links to eliminate further email communications are available on all e-mail communication material. Marketing material unsubscribe options are also available in the customer portal for those with DEXTSolution website accounts.
For DEXTSolution product owners, Trial users registrants, some material is not subject to Unsubscribe such as communication related to product downloads, sales transactions, trial requests, software updates, support related information, software patches, fixes or responses to support issues, disclosures to comply to legal requirements and quality assurance surveys.


8.Your Data
Where our applications access your data, we do so only for the purpose of providing the service.
If you choose to use our support services, you may submit information on our Online support at your discretion in order to more fully describe a problem.  Such information may include files containing data or programs. Information that you submit on the Online support is available to Technical Support agent have access to the Online Support and it is your responsibility to ensure it does not contain personal or sensitive information.
We do not transmit or otherwise use your data for any purpose other than fulfilling the service. We do not transfer your data to third parties.


9.Data Security
We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure.
You can help protect your Personal Data and other information by keeping your password to our Websites confidential.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Websites like message boards. The information you share in public areas may be viewed by any user of the Websites.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Websites. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites.


10.Data Security
We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. You can help protect your Personal Data and other information by keeping your password to our Websites confidential.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Websites like message boards. The information you share in public areas may be viewed by any user of the Websites.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Websites. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites.


11.Retention and Deletion of Personal Data
We are required by tax law to keep your basic personal data (name, address, contact details or other) for a minimum of 7 years following your most recent purchase, after which time you may request that it be destroyed. However, if you have purchased any perpetual product licenses, your personal data will be kept indefinitely. Our licensing records and certain identification metadata used by our anti-fraud systems will also be maintained indefinitely.


12.Changes to Our Privacy Policy
We may revise this Privacy Policy from time to time by posting a revised Privacy Policy on our Website and changing the last modified date at the top of the Privacy Policy. If we make significant changes to the Privacy Policy, we will note the Privacy Policy has changed on the main page of the Website and/or contact you by email. We reserve the right to modify this Privacy Policy at any time, so please review it frequently.


13.Collection of Sensitive Information
We do not collect Sensitive Information such as medical, health, racial, ethnic, political, religious, philosophic, union membership, or sexual orientation information. If we are made aware that we have received such information, we will promptly proceed to its deletion.


14.Your Consent
By using this Web site, you consent to the terms of our Online Privacy Policy and to DEXTSolution Inc processing of Personal Information for the purposes outlined above. Should the Online Privacy Policy change, we will take reasonable steps to ensure that these changes are brought to your attention by posting all changes prominently on our website for a reasonable period of time.
DEXTSolution Inc is not responsible for the privacy or security practices of our customers, which may differ from those set out in this privacy statement.